Please note Cookies are used on this website to provide the best user experience. If you continue, we assume that you agree to the setting of cookies. You can find more information about cookies (including prevention of cookies) in our privacy policy. OK

Shipping Information

1. Which countries do you ship to?
2. Which shipping service do you use?
3. Can I have my package shipped to a Pack Station?
4. What are the shipping cost?
5. How long does it take until I receive my package?
6. Where can I check where my order is?
8. I want to return my order, how does it work
9. I would like to send you something. What’s your address?

 

1. Which countries do you ship to?

On www.jadeyoga.ch you can order to Switzerland and Liechtenstein. If you want to order to other European countries, please use www.jadeyoga.eu.

 

2. Which shipping service do you use?

For orders to Switzerland and Liechtenstein we use DPD  courier (dpd.ch). So please give us a shipping address where someone can receive your package personally. We also always need your phone number to be able to contact you for shipping inquiries.

 

3. Can I have my package shipped to a Pack Station

Yes, our courier services can usually deliver to Pack Stations that are served with people. Deliveries to automated Pack Stations are not possible.

 

4. What are the shipping cost?

We ship free to Switzerland and Liechtenstein.

 

5. How long does it take until I receive my package?

After the payment is verified, products in stock will be sent on the same day on workdays, if we receive it before 14.00 AM (CET). Delivery is within 1-2 workdays.

 

6. Where can I check where my order is?

After we have sent your package out of our warehouse, we’ll send you a shipping confirmation with your tracking link(s) so you can always check where your package is.

 

7. I want to return my order, how does it work

Please check out our Return Policy. But PLEASE do not order the whole collection just to choose the color or style you like. We believe in sustainable business and do not want to generate any more truck shippings than necessary!

 

8. I would like to send you something. What’s your address?

Our company address (administration only) is:
YO|YOGA AG
Holbrigstrasse 8a
CH-8049 Zurich
Switzerland

Our Swiss Warehouse address is:

Before you send anything to our warehouse, please contact Customer Service (info(at)yoyoga.ch) and announce your shipping:

Distributing Warehouse Switzerland

YO|YOGA AG
c/o Cargocare Ltd.
Embraport 7
CH-8423 Embrach
Switzerland